Please tell us what you need help with:

Voucher Redemption

How do I redeem my voucher?


To redeem your voucher you must use a web browser. You can use the web browser on your computer, phone or tablet.

Click here to redeem.

I’m having trouble redeeming the voucher.


Are you trying to redeem it from a smartphone or tablet app?

Yes


To redeem your voucher you must use a web browser. You CANNOT use the app on your phone or tablet to redeem. You can use the web browser on your computer, phone or tablet. Click here to go to the Redemption page.

No


Please contact us.


I redeemed my voucher already, but I haven't received my kit.


It takes approximately 7-21 days from the time you redeemed on our website depending on where you are located. We ship from Vancouver, WA via USPS.

I ordered two or more kits, but only received one.


You received a voucher code for each of your purchases. You must redeem each code separately in order to get your kits. Please visit our redemption page at http://glamwhite.com/redeem.php to redeem your other codes.

I purchased my kit through Groupon. Can I pick it up in person?


If you purchased your kit through Groupon, you may pick it up at one of our local offices. You do not need to make an appointment or check availability to pick up your kit. All of our locations have kits in stock and are open Monday to Friday from 10:00am to 5:00pm.

Is it possible to cancel my shipment and pick up my kit?


Once you redeem your kit for delivery on our website, we process your order that day, so your package has already shipped. Depending on where you are located, it takes approximately 7-21 days from the time you redeemed on our website to receive your kit.

Refills

I want to order a whitening gel refill


Click here to visit our store.

If you have a discount coupon, you can apply it when you checkout.

How do I get my free whitening gel refill


Go to our Free Gel Redemption page by clicking here. Click Redeem Now and enter your code. Only pay for shipping and handling.

I can't find my Free Whitening Gel Coupon code. What can I do?


Please enter the email address you originally used when purchasing your kit here so we can send your code to you:

I want to order a prophy polishing paste refill


Click here to visit our store.

If you have a discount coupon, you can apply it when you checkout.

How do I get my free prophy polishing paste refill?


Click here to visit our store. Add the refill product to your cart. Apply the applicable coupon code during checkout. The price of the item will be reduced to $0. Only pay for shipping and handling.

I can't find my free prophy polishing paste refill code. What can I do?


Please enter the email address you originally used when purchasing your tooth polisher and whitening kit so we can send your code to you:


Orders

I purchased a home whitening kit


Thank you! Please click here to redeem.

I'd like to place a new order from your store

Ordered from your online store and I have a question


I haven't received my order


You should have received a tracking number by email when your order shipped. Please use the tracking number to locate your shipment. If you do not have your tracking number or are having issues tracking it, please click here.

I received my order, but I have a question

I would like to change my order


How to


How to videos and step by step pictures coming soon!


Other Questions

Shipping


Orders take approximately 7-21 days to arrive from the time you redeemed on our website. We ship from Vancouver, WA.

Instructions


You may download instructions from the following product links:

Home Whitening Kit Premium
Home Whitening Kit Elite

Does the home whitening kit work on veneers, bonding, etc.?


Teeth whitening will not work on artificial dental work including crowns, veneers or composite fillings. The gel will only whiten natural teeth.

Who should NOT use home whitening kits?


Do not use if you: are pregnant/nursing, have poor dental health (decaying teeth, exposed roots, gum disease), wear braces, had recent oral surgery, or are allergic to peroxide. At-home treatments carry minor risks, and you should consult your dentist. Some people will experience reversible minor toth sensitivity or gum irritation. This will disappear: 1) Within a few days after discontinuing use; 2) Decreasing the length of your bleaching sessions; or 3) Increasing the amount of time between bleaching sessions; or 4) Using the remineralizing gel more often.

Discontinue use if you feel a sharp pain in a tooth that lasts more than a few seconds, and consult with your dentist immediately.

For anything else, please click here to contact us.

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